General Terms & Conditions of Sale

French is an initiative of a Swiss company FICOMEX S.A
S.A. au capital de 100,000 CHF (Swiss Francs)
Registration number CH –217-0136841-6 at the Fribourg Chamber of Commerce
Registration date:  October 2, 1990
Address: Route de Beaumont, 20 CH-1709 Fribourg - Switzerland

Article 1: Purpose

The following articles establish the general conditions of sale for all goods and services proposed by French Gift Shop on the site These conditions constitute all the rights and obligations of both French Gift shop and the customer and no others will be accepted.

Article 2: Pricing

The prices indicated are those in effect at the time of ordering and subject to change without notice.  The prices are expressed in Euros and we added,for convenience of our customers, indicative price in US dollars.  We provide online module for conversion into other currencies at the current rate.  This may result in slight difference between the amount debited from your account and the amount displayed on our currency conversion which do not include exchange rate variation applied by your bank. The transaction will be made in Euros only.

Article 3: Payment

The products are exclusively  paid by Visa, Master Card/Eurocard or American Express.  For other payment methods, customers are required to contact us to arrange a specific payment procedure prior to ordering.

Article 4: Delivery

The products are delivered to the address indicated  on the order form only after payment has been successfully processed and approved. If the recipient is absent at the time of delivery, the carrier shall leave a note asking to arrange for  re-delivery. We will not be responsible for late collection or non-collection of our products by the customer. We only ship to locations where insurance may be issued for our merchandise outside of the European Community.  We are currently unable to ship to PO Boxes or APO/FPO military addresses.

Article 5: Shipping expenses

The actual shipping cost depends on the destination and selected shipping method (express or standard).  Before the customer confirms his/her order,  the shipping cost will be quoted automatically on the check-out screen.

Article 6: VAT and import duties

For the customers residing outside of the European Community, the prices are calculated excluding French VAT and any additional cost and duties or local taxes(if applicable) will be exclusively borne by the customer. For the customers residing within the European Community, French VAT (value added tax) will be added where applicable. We may not be able to deliver destination within the European Community where some articles are forbidden for retail sale and sold only to authorized reseller.  Please contact us for the delivery within the EC before you place your order.

Article 6: Order Confirmation

When you finish a check out process, you will receive an automatic e-mail confirmation. However, this does not constitute our acceptance of your order and we reserve the right to accept or decline any order after receipt of your order.

Upon the validation from our server for on-line payments, you will receive an order confirmation along with an invoice number via e-mail within 24 hours following your order.

Article 7: Exchange Policy

All our products are carefully inspected and verified before shipping.  On the reception of the article, the customer should check the general condition of goods. For any damage in transit, you shall notify the carrier at the time of delivery and contact us by e mail or by fax at the latest 24 hours after delivery. We will replace the returned items by identical ones at our expense or reimburse the full price to the customer

Article 8: Return Policy

For any reason you are not completely satisfied with your purchase, you may return your product to us within 7 days of the receipt of the merchandise. All returned items must be accompanied by a return authorization code which will be sent to you upon your request via e-mail or fax. We will refund the purchase price of items returned less shipping cost and handling fees. Items must be returned in a new condition with original packaging and freight-prepaid. Special orders or custom made products are not refundable.

Article 9: Disclaimer

All material contained in the French site is copyright to their respective owners.

Whilst every effort is made to ensure the accuracy of information provided for the products listed in our site, we are not liable in the case of photographic, typographical or any other inadvertent errors and reserve the right to make modifications, corrections or adjustments.

Article 10: Competent Jurisdiction

In case of a litigation concerning the interpretation of the present terms and conditions of sale, only the courts of Fribourg (Switzerland ), place of execution of the main performance of FICOMEX will be competent.